HomeComplaintsRevolution Casino - Player's withdrawal is delayed.

Revolution Casino - Player's withdrawal is delayed.

Amount: 700 zł

Revolution Casino
Safety Index:Above average
Submitted: 03 Apr 2025
Opened Current status

Waiting for Casino Guru to reply

6d 13h 34m 38s

Case summary

10 hours ago

The player from Poland has been waiting for a withdrawal of 700 PLN for two weeks, which remains in processing status. He has contacted customer service multiple times without resolution.

Public
Public
yesterday
Translation

Hello. On 17/03/2025 I won 700 PLN and since then my withdrawal has the status of being processed. I have contacted customer service three times. And there is still no withdrawal.

I won this money from free spins with 30 or 50. After using them I had an amount of about 7.50 PLN. I turned it over 40 times having the amount of 162.70. From this amount 30 PLN was taken from me and I was left with 131.80 of my money already credited to the basic balance. Then I played for some time and recorded 500 PLN. I deposited 57 PLN and recorded to the sum of 700 PLN. Nobody asked me for verification, there is still information that my account does not require verification. I am sending you all screenshots for confirmation

Thank you very much















Automatic translation:
Public
Public
20 hours ago

Dear Krzysztof343,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Revolution Casino.

Please allow me to ask you a few questions so I can better understand the situation.

  • Have you made any successful withdrawals from the casino in the past?
  • When was the last time you were in contact with casino support?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Edited by a Casino Guru admin
Waiting for approval
Waiting for approval
10 hours ago
Translation
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

Casino Guru is examining the case

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