The player from Poland has been waiting for a withdrawal of 700 PLN for two weeks, which remains in processing status. He has contacted customer service multiple times without resolution.
Hello. On 17/03/2025 I won 700 PLN and since then my withdrawal has the status of being processed. I have contacted customer service three times. And there is still no withdrawal.
I won this money from free spins with 30 or 50. After using them I had an amount of about 7.50 PLN. I turned it over 40 times having the amount of 162.70. From this amount 30 PLN was taken from me and I was left with 131.80 of my money already credited to the basic balance. Then I played for some time and recorded 500 PLN. I deposited 57 PLN and recorded to the sum of 700 PLN. Nobody asked me for verification, there is still information that my account does not require verification. I am sending you all screenshots for confirmation
Thank you very much
Dear Krzysztof343,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Revolution Casino.
Please allow me to ask you a few questions so I can better understand the situation.
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas