HomeComplaintsN1 Bet Casino - Player's account has been closed without explanation.

N1 Bet Casino - Player's account has been closed without explanation.

Amount: Can$6,555

N1 Bet Casino
Safety Index:High
Submitted: 01 Apr 2025
Opened Current status

Waiting for Casino Guru to reply

6d 2h 46m 47s

Case summary

21 hours ago

The player from Ontario faces issues with account suspension and withdrawal at N1bet, receiving a message stating his account is closed for rule violations without clarification on the specific violations. Additionally, he is unable to provide proof of crypto deposit due to the anonymous nature of his bitcoin wallet.

Public
Public
yesterday

I have been using N1bet for some time, within the last couple weeks, i tried to place wagers and I get a "could not place bet, try again" pop up window for every bet, i messaged chat and they say my account is suspended, i did get an email about providing a proof of crypto deposit with the transaction and personal details on it, the bitcoin wallet i use is anonymous so i cant get my details attached to it, i even reached out to the wallet support staff and they verified that it wasn't possible as its completely anonymous, I messaged n1bet live chat tonight to see what the problem is and they replied the account was closed by administration for violating the rules which makes no sense, they wont even clarify on what rules were even violated, I've attached some screenshots of the live chat with n1bet, i will attach other screenshots later on, thank you

Public
Public
23 hours ago

Dear shanie1988,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with N1 Bet Casino.

Please allow me to ask you a few questions so I can better understand the situation.

  • Could you please advise how long you were a player at the casino and when exactly your account was blocked?
  • What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
  • Did you achieve your current balance with the help of a bonus?
  • Have you contacted casino support and asked for the details? When did the communication you shared with us take place?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas


Waiting for approval
Waiting for approval
21 hours ago
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

Casino Guru is examining the case

scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
droodle_push_alt
Your brain is playing tricks on you. Play Droodles to take control back! Win $100 in our new competition!
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news