Flappy Casino - Player's withdrawal is delayed at the casino.

Hello, 

I have to seek help because of the situation I am with Flappy casino. I played the first welcome bonus at their site 100% up to 500, I focused on slots. I won 6000 EUR and after account verification was complete, they paid me 4000 EUR and then stopped with payments. I saw similar cases on the internet so I am scared that they will never pay me the rest of my winnings. Last payment was on 10.03.2025. (I made that withdrawal 27.02.2025.) Almost a month without payouts and I am contacting them but they do not give me any clear answers about when the remaining amount will be paid.

I would appreciate any guidance or assistance on how to proceed. Thank you.

Dear steakking51,

Thank you very much for submitting your complaint. I’m sorry to hear about the difficulties you are experiencing with Flappy Casino regarding your remaining winnings. I understand how frustrating it must be to wait for such a long time without clear answers.

To better understand your case and assist you effectively, could you please provide some additional details?

1. Did the casino give you any reason for stopping the payments after sending the first €4,000?
2. Have they mentioned anything about a maximum withdrawal limit per week or month?
3. Have they confirmed that your winnings are fully valid and that you met all bonus terms?
4. Have you received any responses from the casino in writing? If so, could you forward any relevant communication to petronela.k@casino.guru?
5. Have you attempted to make another withdrawal since your last successful payout? If so, what was the result?

Your cooperation in providing these details will help us investigate and work towards a resolution.

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you in advance for your reply.

Best regards,

Petronela

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Stay cautious and contact us directly if you have any doubts.