Dbosses Casino - Player's winnings have been confiscated.

Hello.

I played with the third welcome bonus on this site, but my remaining balance was confiscated.

The site did not tell me any specific issues, and even though I had already confirmed the wagering requirements and my account, they presented me with the terms of use and I was unable to discuss anything.

I don't know what to do so I would appreciate some help from the administrator here.

Dear sugisa408,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please clarify if the casino confiscated your entire balance or just reduced your winnings?
• How much money do you currently have in your casino account?
• Please forward all the relevant communication between you and the casino to kristina.s@casino.guru. Alternatively, you can post it here.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Please note that Casino.Guru will never ask for any payments or request access to your accounts. If anyone claims to be Casino.Guru personnel and asks for such actions, do not provide any information.

The only legitimate way we will contact you is through this official complaint platform or via the email addresses provided in your complaint thread.

Stay cautious and contact us directly if you have any doubts.

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