Posido Casino - Player struggles to close her account.

Hi, I've been registered in this casino for over a week now. I asked for my account to be closed. Is it possible that they always find excuses to not close my account? I'm asking you to help me close my gaming account with this and other casinos. The casinos in question are RTB, POSIDO, FRUMIZI, ELFCASINO, SPINAGA, SG, EMPYRI. For reasons that are blocking my line, I feel like I'm playing alone.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Posido Casino. If you have issues with any other online casino, kindly file a separate complaint for each one if the issues persist.

Please allow me to ask you a few questions so I can better understand the situation.

• Have you reached out to the casino's customer support at [email protected]? With what result?
• When was the last activity (deposits, gameplay) on your account?
• Is your player's account verified?
• Would you consider yourself a vulnerable player in need of protection from gambling?
• Have you unsubscribed from the casino's marketing communication?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas