The player from Greece has had her account closed without prior notice, as the casino states it no longer operates in Greece. She is left with a remaining amount of 131,000, of which she only withdrew 1,500 before the closure.
Legiano Casino - Player’s account has been closed.
Opened
Current status
Waiting for player to reply
2d 19h 48m 27s
Legiano Casino
Safety Index:HighCase summary
Discussion
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5 days ago
Translation
They closed my account without informing me, the casino simply told me that the casino no longer operates in Greece!!!!
The amount I have inside is 131,000.
And of that money, I only got 1,500 before they closed my account!!!!!
Automatic translation:
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4 days ago
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4 days ago
Dear Paketo,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
- Could you please confirm whether you are a new player, or advise how long you have been a participant at the casino?
- When exactly did you receive the notification regarding the closure of your account?
- Prior to losing access to your account, did you complete the verification process?
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards
Petra
