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HomeComplaintsForza.Bet Casino - Player is unable to access casino for withdrawal.

Forza.Bet Casino - Player is unable to access casino for withdrawal.

Opened
Current status

Waiting for Casino Guru to reply

6d 9h 52m 32s

Forza.Bet Casino
Safety Index:Above average

Case summary

The player from the United Kingdom has two pending withdrawals but cannot access the casino's website, which is currently unavailable. Attempts to email the casino have failed due to a domain error.

Public
Public
15 hours ago

I have 2 pensding withdrawals but for some reason today I can log in to the casino . The website in not available and I’ve tried to sent emails ( we’ve been emailing for some other reason )but it says the domain can’t be found .


is there any chance che yiu could help with this ?


thanks

Public
Public
14 hours ago

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Public
Public
14 hours ago

Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

  • Have you tried clearing your cookies and cache, deleting your browser history, or using a different browser or device to access the casino website?
  • Have you tried typing the casino name into Google and selecting the first working link?
  • Could you please send me a screenshot of the error you see when you try accessing the casino website?
  • When exactly did you submit your pending withdrawal requests?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Waiting for approval
Waiting for approval
14 hours ago
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

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