The player from United Kingdom has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet.
Bets.io Casino - Player claims that payment has been delayed.
Bets.io Casino
Safety Index:LowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
4.9
Bets.io Casino has a Safety Index of 4.9, which means some of the considered factors point to a low level of safety. Explore this casino’s Safety Index
Opened
Current status
Waiting for a delayed payment
13d 13h 48m 4s
Case summary
10 hours ago
Public
Public
10 hours ago
Hello CasinoGuru Support,
I am writing to file a formal complaint against Bets.io regarding a delayed withdrawal that has not been processed.
I submitted a withdrawal request for 1000 USDT through Bets.io. The transaction was confirmed as "processing" on their platform, but it has been several days and I have not received the funds in my wallet. I contacted their support multiple times, but have only received vague responses or delays with no resolution.
I have not violated any of their terms of service. I did not use any bonus funds for this withdrawal and I am playing from an eligible region. I simply wish to receive the funds I am entitled to.
Please assist in resolving this issue as soon as possible. I am prepared to provide screenshots of the withdrawal request and the chat logs with support upon request.
Thank you for your support and transparency.
Sincerely,
Complaint is pending and will be processed in 13d 13h 48m 4s
