BetHall Casino - Player’s account has been closed.

Good morning

I come here through this e-mail, to make my complaint about the casino mentioned because I made the deposit and the next day my account was blocked, a message appeared that it was under review, and I no longer had access to the account.

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. To better assist you, could you please provide us with some additional information?

• What was the total amount you deposited before your account was blocked?
• Have you played any games or placed any bets before your account was blocked?
• Have you submitted any identity documents to the casino?
• Have you contacted customer support to ask about the reasons for your account being under review?

I hope we will be able to help you resolve this issue as soon as possible.

Thank you in advance for your reply.

Best regards,

Veronika

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Thank you for your patience, and stay safe.